At WP Web Developer (wpwebdeveloper.in), we strive to offer a transparent, reliable, and secure shopping experience for our customers. Our refund and return policy is designed to protect both buyers and sellers while ensuring clarity on the eligibility and processing of returns or refunds.

Digital Products – No Refund Policy

Due to the nature of digital goods, all sales of digital products are final and non-refundable. This includes (but is not limited to):

• GPL WordPress Plugins & Themes

• Premium Plugins & Themes

• PHP Scripts, HTML Templates

• Stock Resources (Photos, Fonts, Icons)

• Developer/Designer Tools

• Downloadable Files (ZIP, RAR, etc.)

Once a product is downloaded or accessed, it cannot be returned or refunded.

Important Notes:

• All GPL items are redistributed under the GNU General Public License and are 100% legal and safe.

• We do not sell nulled or cracked products.

• If you face any technical issues, missing files, or installation problems, our support team is available to assist.

✅ Support Guarantee: If you encounter any issue related to file integrity, installation, or licensing of GPL items, we will replace or reissue the file, not refund.

Physical Products – Return & Refund Guidelines

We offer return and refund options for physical goods such as:

• Tech Gadgets

• Developer Merchandise

• Electronics

• Clothing & Accessories

Return Eligibility:

1. You may request a return within 7 days of delivery.

2. Items must be:

   • Unused and in original condition

   • In original packaging with all tags, manuals, or accessories intact

   • Returned with a valid reason (e.g., damaged, wrong item delivered)

Non-Returnable Physical Items:

• Opened software/tech accessories

• Personalized or custom items

• Items purchased on clearance or final sale

Refund Process:

• Refunds are issued after we receive and inspect the returned item.

• Approved refunds will be processed within 5–7 business days via the original payment method or store credit.

• Ineligible returns will be sent back to the buyer at their expense.

Shipping Costs:

• Return shipping cost is borne by the customer unless the item was defective or incorrectly shipped.

• We recommend using a trackable courier service for all returns.

Order Cancellation Policy

• Digital Products: Once payment is processed, digital orders cannot be cancelled.

• Physical Products: Orders can be cancelled within 12 hours if the item hasn’t been shipped yet.

Third-Party Seller/Vendor Items

WP Web Developer is a multi-vendor marketplace. Products sold by independent sellers are governed by their specific return policies. However:

• All vendors must comply with WP Web Developer's platform standards.

• In case of any dispute, WP Web Developer will mediate to ensure fair resolution.

Contact Us for Assistance

If you need support or wish to initiate a return, please contact:

? Email: [email protected]
? Phone: +91 7636011004
? Support Center: https://wpwebdeveloper.in/contact

Disclaimer

This policy may be updated periodically to reflect changes in business practices, legal requirements, or marketplace conditions. Please review this page regularly for updates.